COVID-19 Update

To our valued Doctors, Clients and Customers,
As of April 27th we have reopened and would like to share an update on our efforts to help keep your offices up and running and your patients safe during the Coronavirus (COVID-19).

Here is the current Peebles Prosthetics action plan that will be set in immediate motion.

  • No contact deliveries- deliveries will be left outside the door and lock boxes will be utilized where available. Where it is not appropriate to leave outside drivers will place the delivery just inside the door.

  • No contact pickups- Please do not call for a pickup until it is ready. Cases can be left outside the door, in lock boxes or just inside the door as applicable.

  • If you prefer to deliver and pick up your cases at the laboratory, please contact us to arrange.

  • Our drivers are equipped with medical grade hand sanitizer as well as disinfectant wipes, masks and gloves. Boxes, steering wheels, door handles, phones and crates are being
    disinfected repeatedly each hour.

  • All appliances, whether fixed or removable, are being disinfected with Birex entering and prior to leaving the lab. Our plastic packaging always has been and will remain to be unused and clean prior to the disinfected appliance being placed inside. We need your assistance in requiring your staff rinse the appliance thoroughly prior to insertion in your patient’s mouth.

Peebles Prosthetics is open with limited staff to ensure social distancing. We have exhausted every resource to fully stock our lab with medical grade and EPA certified disinfectants and cleaning products that are qualified for use against Coronavirus. These are being used frequently and regularly in every corner of our lab. Every surface, phone, keyboard, door handle, box, lab bench, tool, piece of equipment and floor is being repeatedly cleaned with these disinfectants. All staff will be wearing masks, safety glasses, and other PPE as needed.

We have asked each member of our Peebles Prosthetics family to assist in being part of the solution to this crisis. We are all committed to maintaining a clean, healthy and safe environment in which to produce the appliances we serve to you and your patients.

As this continues to evolve, we are asking for your patience as we adjust our protocols accordingly to comply with CDC regulations and government mandates. This will be our mission moving forward. We will continue to keep you updated as necessary until this threat is contained and controlled.

Thank you for your business and the opportunity to serve you.

Richard L. Peebles, AAS CDT TE